Terms of Service

By placing an order with us, you agree to the terms and conditions set forth in this agreement. Please read this document carefully before placing your order.

Order Fulfilment:

At Salotto I.M.D, we take pride in creating high-quality handmade clothing. Due to the nature of our business, items that are crafted to order may take up to a month to construct. This time period is necessary to ensure that we are able to order the appropriate materials and to accommodate other custom orders that may take place before yours.

Refunds and Exchanges:

See Shipping Information. Salotto I.M.D is passionate about achieving a high quality of work, and is confident that you will be satisfied with your purchase. However, if there is an issue, please get in touch via our contact form or email at studio@salottoimd.co.uk within 28 days of receiving your item, and we will work together to resolve the issue. Please see important information about sizing here.

Intellectual Property:

All content this website, social media platforms, and marketing materials, including but not limited to text, graphics, logos, images, and videos, is the property of Salotto I.M.D and is protected by international copyright laws. You may not use, reproduce, distribute, or display any of our content without our prior written consent.

Salotto I.M.D is 100% committed to protecting your privacy and security and will process personal information in accordance with the General Data Protection Regulation, the Data Protection Act 2018 and any other applicable privacy laws. For this website, the data controller — the company that’s responsible for protecting your privacy is Salotto I.M.D.


Contact details:

Name: Salotto I.M.D

E-mail: studio@salottoimd.co.uk

Website: www.salottoimd.com

Address: 330 Grays Inn Road, London, WC1X 8DA

 

Type of personal information collected

Salotto I.M.D currently collect and process the following information:

  • Personal Details, such as your name, email address, contact number, shipping address, billing address;

  • Login Data, such as your username and password;

  • Marketing Data, such as your preferences for receiving email alerts;

  • Communications Data, includes all communications we have with you whether by email, post or otherwise.

How Salotto get your personal information and why:

Most of the personal information processed is provided to directly by you and is given to for the following reasons:

·      To create your account;

·      To process your payment for orders;

·      To communicate with you;

·      To provide email alerts about the regulatory news types you have selected;

·      To manage our relationship with you;

·      To administer and protect our website and our business;

·      To use data analytics and improve our website for our visitors and subscribers.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases Salotto I.M.D relies on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting by email at studio@salottoimd.co.uk

 

Salotto I.M.D will only use your personal data when the law allows us to. Most commonly, Salotto I.M.D will use your personal data in the following circumstances:

  • Where you have provided your consent to receive email alerts from Salotto I.M.D about regulatory news or significant changes to the content of our site.

  • Where it is necessary for Salotto I.M.D’s legitimate interests and your interests and fundamental rights do not override those interests.

  • Where Salotto I.M.D needs to comply with a legal or regulatory obligation.

 

Keeping your information:

We’ll hold on to your information for as long as you continue to have a Salotto I.M.D account to receive email alerts. If you no longer wish to have an account and receive email alerts, you can get in touch at studio@salottoimd.co.uk and request the closure of your account.

Your data protection rights:

  • You have a lot of rights relating to your personal information, the ones that apply to this Policy are:

  • Your right of access - You have the right to ask Salotto I.M.D for copies of your personal information.

  • Your right to rectification - You have the right to ask to rectify personal information you think is inaccurate. You also have the right to ask to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that Salotto I.M.D transfers the personal information you gave us to another organisation, or to you, in certain circumstances.

If you want to exercise your rights, have a complaint, or just have questions, please get in touch at studio@salottoimd.co.uk or through the Contact page. Salotto I.M.D will be happy to answer any questions you may have. ​​​​​

As a starting point, Salotto I.M.D has one month in which to respond to you. You are not required to pay any charge for exercising your rights.

Privacy Policy